There is absolutely no doubt in our collective minds that voice still plays a very important part in commercial communication, and it is recognised as the most likely way new business will communicate with a company, NGO or corporate entity that they would like to interact with. In fact, in our experience voice far outstrips email, SMS or any other forms of non verbal written communication in most business arenas, which is why we at MacroLan provide state-of-the-art commercial voice services that have been designed and built from the ground up to suit each individual clients commercial objectives.
Voice technology has enjoyed a well-spring of developments in recent years. The Internet of Things (IoT) has opened new avenues for consumers and companies alike to enjoy new ways to live work and play. Businesses are becoming increasingly reliant on Information and Communication Technology (ICT) to improve archaic work processes, provide agile business solutions and deliver critical software platforms to sharpen their competitive edge. Let’s take a look at how the common PABX (Private Automatic Branch Exchange) system has evolved into an integrated, flexible and cost-efficient communications tool that helps companies perform with elevated efficiency.