Hear From Our Clients

“I confirm that Stanford University Binging Overseas Studies Programme in Cape Town (BOSP), have been working with MacroLan since December 2012. They have been providing our business with exceptional service in terms of providing a tailor made, bespoke internet services package, according to the requirements of the programme. MacroLan are extremely professional and have responded positively to requests during the conception of the contract through to service delivery. MacroLan provided excellent service during the installation and setup of the internet infrastructure and the high level of service delivery has continued into post support. MacroLan provides us with exceptional customer service, responding immediately to incidents as they arise, during and outside of office hours, and warning of potential issues in advance, such as problems with Telkom that may affect the service. MacroLan have a professional and friendly approach to customer relations, and proactively make phone calls or popping in to check on the service. MacroLan have proven to be extremely reliable and committed to providing a high standard of service to clients. MacroLan’s work has been a major factor in the success of a reliable and sustainable internet service at two key locations, the programme centre based in Waverley Business Park, and the student residences based in two adjacent houses in the residential area of Observatory. MacroLan’s high quality services and after care, has helped the Stanford University centre in Cape Town to achieve better programme evaluations, and had certainly helped us to provide the students with a better service, and improve their overall experience in Cape Town. I can confidently recommend MacroLan as an excellent and reliable internet service provider, and experts in their field.” Carol Esau Finance, Facilities & Technology Administrator Stanford University  
  “Dear Paul, I write this letter of recommendation of the service we have received from MacroLan. RBS have been using MacroLan for web hosting, VOIP, data, PABX, wireless dish, fibre connection and overall ISP services for the past two years and we have always been completely satisfied. MacroLan does an excellent job, are always punctual and offer the most competitive rates in town (we have checked this extensively), backed with personal service. We have also used MacroLan to service our Joburg offices and on occasion for project based work. MacroLan is a team player and partner to our business. I’m happy to recommend the services of MacroLan on price, service, professionalism and overall quality.” Frans Lamprecht RBS – Business Technology  
  “I hereby confirm that we have been clients of MacroLan for the past 13 years. We are a firm of auditors with a network of 50 computers and 4 servers. We demand a very high standard of support as we sell time and any down time is very expensive. Over the years MacroLan has exceeded our expectations with both service delivery as well as guidance on network implementation and purchases of hardware and software. We from time to time compare our cost of purchases to other distributors and have never found it to be cheaper. I have referred MacroLan to many of my clients and they all have had the same experience as us. I will not hesitate to refer them to any client.” Yours faithfully Kobus Nell Alliott Andersen Nell Inc  
  “Dear Paul I’d like to extend sincere gratitude for the unfaltering dedication and phenomenal service that you and your team have shown our company over the years we’ve been on your client list. In an industry where network failure and internet meltdown could very well mean the collapse of an entire project, it gives us great peace of mind to know that we’re backed by such a professional and unrelenting team of experts. The standards that we’ve come to expect from MacroLan are genuinely remarkable and, thanks to your phenomenal technical support team, our company will continue to operate like a well-oiled machine. Your superior products and services form an integral cog in the daily operation of our company and we look forward to continuing this fruitful partnership for many years to come. Keep up the excellent work!” Bobby Hughes Managing Director Herdbuoys éKapa  
  “I hereby recommend MacroLan as an IT Support, ISP and IT hardware supplier. I have the pleasure of working directly with numerous staff in all departments and their service is always of a professional level. MacroLan’s adaptability has given me no doubt in any job we require them to fulfil, their flexibility has been proven on many occasions, whether it be on a vessel in Cape Town harbour at 12am or giving me support remotely on a a Sunday at 10pm in Johannesburg. I undoubtedly can say MacroLan offers support and sterling service 24/7, 365 days of the year.” Shakier Sage ITC Manager  
  “We gave Paul one of his first accounts back in the old ‘Seeff days’ (1990) and since then I have continued to make use of MacroLan’s services wherever possible knowing their commitment to service. We appointed them at ooba as you know they continue to service other businesses I have been involved with – La Couronne wine estate, Franschhoek Water Company, Gail’s real estate company as well as Nano Tech Applications – a business Errol (Frinkelstein) and I operate. No question in recommending MacroLan – can’t do much better – real industry leaders.” Rob Mckee  
  “To whom it may concern, MacroLan have been our IT service provider for the past 15 years, taking full responsibility for the firm’s servers, accounting and computer systems. We have no hesitation whatsoever in recommending them to any business and hold them in the highest regards. Their IT and Service staff are friendly helpful and very knowledgeable. They are always willing to assist in attending to our many queries and requests for assistance. They are very reliable and can be relied upon to deliver promptly and efficiently. When we have purchased new servers, PC’s and laptops they have invariably offered us the best prices obtainable. Our association with them has indeed been a happy one.” Kind regards Solly Epstein Consultant IBA LLB STELL, C&A Friedlander Attorneys