MacroLan is very channel focused and has built a comprehensive channel programme. Our channel programmes include the following.
The reseller programme is designed for a business wanting to resell MacroLan products and services under their own brand, ie: White-Labelled. The reseller would contract directly with their customer, choose their own rates for the services and be require to do the billing and support to the customers. MacroLan will provide the support and billing to the reseller.
The Partner programme is designed for a business who does not have the capacity to invoice and support MacroLan services for their customers but would like to be interact with the customer about the MacroLan services. With the partner programme, the partner acts as an “Account Manager” and maintains continuous contact with the customer, facilitates any support or service questions and provides assistance with product selection or change.
Our Channel programmes including training, regular meetings, customer meetings if required, solution scoping and design or any other assistance needed to ensure we provide the right solution for the customer.